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Complaint log

Barclays US complaint log

The newest complaints about Barclays US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYIn progressYes
Nov 13, 2026Credit cardsIncorrect information on your reportAccount information incorrectMAIn progressYes
Nov 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCIn progressYes
Nov 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLIn progressYes
Nov 12, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNYIn progressYes
Nov 12, 2026Credit cardsGetting a credit cardDelay in processing applicationFLIn progressYes
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLIn progressYes
Nov 12, 2026Bank accountsManaging an accountDeposits and withdrawalsNYIn progressYes
Nov 12, 2026Credit cardsImproper use of your reportCredit inquiries on your report that you don't recognizeCAIn progressYes
Nov 12, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardILIn progressYes
Nov 12, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMAIn progressYes
Nov 12, 2026Credit cardsStruggling to pay your billProblem lowering your monthly paymentsCTIn progressYes
Nov 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMAIn progressYes
Nov 12, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsGAIn progressYes
Nov 12, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysMDIn progressYes
Nov 12, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHIn progressYes
Nov 12, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYIn progressYes
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAIn progressYes
Nov 11, 2026Credit cardsOther features, terms, or problemsPrivacy issuesCOIn progressYes
Nov 11, 2026Bank accountsManaging an accountDeposits and withdrawalsNYIn progressYes
Nov 11, 2026Credit cardsFees or interestUnexpected increase in interest rateALIn progressYes
Nov 11, 2026Credit cardsClosing your accountCan't close your accountNYIn progressYes
Nov 11, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXIn progressYes
Nov 11, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceOKIn progressYes
Nov 11, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementINIn progressYes
Nov 11, 2026Credit cardsFees or interestProblem with feesTXIn progressYes
Nov 11, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardPAIn progressYes
Nov 11, 2026Credit cardsClosing your accountCompany closed your accountNVIn progressYes
Nov 11, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXIn progressYes
Nov 11, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLIn progressYes
Nov 11, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXIn progressYes
Nov 11, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLIn progressYes
Nov 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLIn progressYes
Nov 11, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftVAIn progressYes
Nov 11, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitCTIn progressYes
Nov 11, 2026Credit cardsOther features, terms, or problemsOther problemCAIn progressYes
Nov 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYIn progressYes
Nov 11, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAIn progressYes
Nov 11, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXIn progressYes
Nov 11, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWIIn progressYes
Nov 10, 2026Credit cardsOther features, terms, or problemsOther problemNYIn progressYes
Nov 10, 2026Credit cardsGetting a credit cardDelay in processing applicationGAIn progressYes
Nov 10, 2026Credit cardsClosing your accountCan't close your accountCTIn progressYes
Nov 10, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementORIn progressYes
Nov 10, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYIn progressYes
Nov 10, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysOHIn progressYes
Nov 10, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILIn progressYes
Nov 10, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYIn progressYes
Nov 10, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNVIn progressYes
Nov 10, 2026Credit cardsOther features, terms, or problemsOther problemTXIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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