Complaint 3087592 Citibank

Explained

Company: Citibank
Product: Money transfer, virtual currency, or money service · Virtual currency
Issue: Fraud or scam
From: New York 11710
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Nov 30, 2018Complaint received
Nov 30, 2018Sent to Citibank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Oct 28, 2026	Money transfers & apps	Fraud or scam	NY	Explained	Yes
Oct 27, 2026	Money transfers & apps	Fraud or scam	AZ	Explained	Yes
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Oct 16, 2026	Money transfers & apps	Fraud or scam	AZ	Explained	Yes
Oct 16, 2026	Money transfers & apps	Fraud or scam	CA	Explained	Yes
Oct 14, 2026	Money transfers & apps	Fraud or scam	-	Explained	Yes
Oct 13, 2026	Money transfers & apps	Fraud or scam	IL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works