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Auto loans & leases

Complaint 30884999 PenFed Credit Union

Explained
Product
Vehicle loan or lease · Loan
Detail
Deficiency balance after repossession
From
Georgia 31221
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 15, 2026Complaint received
  2. Oct 24, 2026Sent to PenFed Credit Union (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about repossession

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionPAFixedYes
Oct 15, 2026Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsGAExplainedYes
Sep 16, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleFLExplainedYes
Sep 16, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldWAExplainedYes
Aug 4, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleILExplainedYes
Jul 22, 2026Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsDEExplainedYes
May 14, 2026Auto loans & leasesRepossessionCompany explaining amount owedVAFixedYes
May 1, 2026Auto loans & leasesRepossessionNotice to repossessPRFixedYes
Apr 10, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionFLExplainedYes
Mar 19, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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