Complaint 3090878 Convergys

Explained

Company: Convergys
Product: Debt collection · Other debt
Issue: Attempts to collect debt not owed
Detail: Debt was result of identity theft
From: Texas 75503
Filed by: Web
Company's answer: Closed with explanation
On time: No
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Dec 4, 2018Complaint received
Dec 4, 2018Sent to Convergys
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Convergys complaints about attempts to collect debt not owed

Received	About	Issue	State	Answer	On time
Mar 16, 2026	Debt collection	Attempts to collect debt not owedDebt is not yours	VA	No timely reply	No
Nov 9, 2018	Debt collection	Attempts to collect debt not owedDebt was paid	CA	Explained	Yes
Jul 6, 2017	Debt collection	Attempts to collect debt not owedDebt was result of identity theft	FL	Explained	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works