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Credit cards

Complaint 3091131 Firstbank Puerto Rico

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem with fees
From
Puerto Rico 00987
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 4, 2018Complaint received
  2. Dec 4, 2018Sent to Firstbank Puerto Rico
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstbank Puerto Rico complaints about fees or interest

ReceivedAboutIssueStateAnswerOn time
May 20, 2026Credit cardsFees or interestProblem with feesPRExplainedYes
Dec 19, 2024Credit cardsFees or interestProblem with feesPRExplainedYes
Oct 20, 2022Credit cardsFees or interestCharged too much interestPRExplainedYes
Sep 9, 2021Credit cardsFees or interestProblem with feesPRExplainedYes
Jan 6, 2019Credit cardsFees or interestProblem with feesPRExplainedYes
Oct 15, 2018Credit cardsFees or interestProblem with feesTXExplainedYes
Sep 27, 2018Credit cardsFees or interestProblem with feesPRExplainedYes
May 22, 2018Credit cardsFees or interestProblem with feesPRExplainedYes
Apr 19, 2018Credit cardsFees or interestProblem with feesPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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