Case file
Credit reporting
Complaint 30970493 American Express
Fixed- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Oct 25, 2026Complaint received
- Oct 25, 2026Sent to American Express
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More American Express complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MO | Explained | Yes |
| Oct 31, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Fixed | Yes |
| Oct 31, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Fixed | Yes |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | CA | In progress | Yes |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AL | Explained | Yes |
| Oct 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | In progress | Yes |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | Explained | Yes |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MN | In progress | Yes |
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