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Credit cards

Complaint 30974736 USAA

Explained
Company
USAA
Product
Credit card · General-purpose credit card or charge card
Detail
Can't use card to make purchases
From
Virginia 22308
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 25, 2026Complaint received
  2. Oct 25, 2026Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitILExplainedYes
Oct 13, 2026Credit cardsTrouble using your cardCan't use card to make purchasesTXExplainedYes
Oct 12, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNCExplainedYes
Sep 28, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNYExplainedYes
Sep 27, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNYExplainedYes
Sep 11, 2026Credit cardsTrouble using your cardCan't use card to make purchasesUTExplainedYes
Sep 8, 2026Credit cardsTrouble using your cardCan't use card to make purchasesTXExplainedYes
Aug 29, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitCAExplainedYes
Aug 20, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNVExplainedYes
Aug 19, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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