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Auto loans & leases

Complaint 31025377 Ally Financial

Explained
Product
Vehicle loan or lease · Loan
Detail
Problem with additional add-on products or services purchased with the loan
From
Florida 33319
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 26, 2026Complaint received
  2. Oct 26, 2026Sent to Ally Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeCAIn progressYes
Nov 10, 2026Auto loans & leasesGetting a loan or leaseCredit denialWIIn progressYes
Nov 6, 2026Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkGAIn progressYes
Nov 3, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeNVIn progressYes
Nov 3, 2026Auto loans & leasesGetting a loan or leaseCredit denialFLIn progressYes
Oct 21, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeFLIn progressYes
Oct 20, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingMIIn progressYes
Oct 18, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeFLIn progressYes
Oct 12, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeNYExplainedYes
Oct 8, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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