Case file
Money transfers & apps
Complaint 3103871 Securus J
Fixed- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- From
- -
- Filed by
- Phone
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Dec 18, 2018Complaint received
- Dec 18, 2018Sent to Securus J
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Securus J complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 20, 2026 | Money transfers & apps | Other service problem | AZ | Explained | Yes |
| Sep 24, 2025 | Crypto | Other service problem | MI | Explained | Yes |
| Jun 24, 2025 | Crypto | Other service problem | TN | Explained | Yes |
| Apr 3, 2025 | Money transfers & apps | Other service problem | MO | Explained | Yes |
| Jul 2, 2024 | Money transfers & apps | Other service problem | LA | Explained | Yes |
| Oct 18, 2023 | Money transfers & apps | Other service problem | MI | Explained | Yes |
| Jul 20, 2022 | Money transfers & apps | Other service problem | SC | Explained | Yes |
| Jul 12, 2022 | Money transfers & apps | Other service problem | VA | Explained | Yes |
| May 21, 2022 | Crypto | Other service problem | IN | Explained | Yes |
| May 10, 2022 | Crypto | Other service problem | FL | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.