Case file
Credit cards
Complaint 31059860 Bank of America
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Confusing or misleading advertising about the credit card
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 26, 2026Complaint received
- Oct 26, 2026Sent to Bank of America
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Bank of America complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 12, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | HI | In progress | Yes |
| Nov 6, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | Explained | Yes |
| Nov 5, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | TN | In progress | Yes |
| Nov 4, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | FL | In progress | Yes |
| Nov 4, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | VA | In progress | Yes |
| Oct 29, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | In progress | Yes |
| Oct 28, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CO | In progress | Yes |
| Oct 27, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | NY | Fixed | Yes |
| Oct 27, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | MD | Explained | Yes |
| Oct 25, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | In progress | Yes |
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