Case file
Credit cards
Complaint 31181076 Bank of America
Fixed- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Confusing or misleading advertising about the credit card
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 27, 2026Complaint received
- Oct 27, 2026Sent to Bank of America
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Bank of America complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 12, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | HI | In progress | Yes |
| Nov 6, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | TX | Explained | Yes |
| Nov 5, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | TN | In progress | Yes |
| Nov 4, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | FL | In progress | Yes |
| Nov 4, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | VA | In progress | Yes |
| Oct 29, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | In progress | Yes |
| Oct 28, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CO | In progress | Yes |
| Oct 27, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | MD | Explained | Yes |
| Oct 26, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | VA | Explained | Yes |
| Oct 25, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | In progress | Yes |
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