Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 31071567 Citizens Bank

In progress
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Tennessee 37421
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 26, 2026Complaint received
  2. Oct 26, 2026Sent to Citizens Bank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

Same problem with Citizens Bank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citizens Bank's record

More Citizens Bank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026MortgagesTrouble during payment processFees chargedCAIn progressYes
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanRIIn progressYes
Oct 22, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNIn progressYes
Oct 16, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNJIn progressYes
Oct 15, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNYExplainedYes
Oct 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALExplainedYes
Oct 7, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceRIExplainedYes
Oct 3, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)PAIn progressYes
Oct 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanRIExplainedYes
Sep 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience