Case file
Bank accounts
Complaint 31134762 Truist
Money back- Product
- Checking or savings account · Checking account
- Detail
- Problem using a debit or ATM card
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 27, 2026Complaint received
- Oct 27, 2026Sent to Truist
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Truist complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 8, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Nov 4, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | FL | In progress | Yes |
| Nov 4, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NC | In progress | Yes |
| Nov 4, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | FL | Explained | Yes |
| Nov 3, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NC | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Managing an accountFee problem | FL | Explained | Yes |
| Nov 1, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | FL | In progress | Yes |
| Nov 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | TX | In progress | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | GA | In progress | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountProblem accessing account | OH | In progress | Yes |
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