Case file
Bank accounts
Complaint 31155418 Optum Bank
Explained- Product
- Checking or savings account · Savings account
- Detail
- Problem accessing account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 27, 2026Complaint received
- Oct 27, 2026Sent to Optum Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Optum Bank complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | OK | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountBanking errors | MS | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | NJ | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Managing an accountFee problem | NC | In progress | Yes |
| Oct 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | NY | In progress | Yes |
| Oct 22, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | NC | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | IL | Explained | Yes |
| Oct 21, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | CO | Explained | Yes |
| Oct 20, 2026 | Bank accounts | Managing an accountProblem accessing account | AR | In progress | Yes |
| Oct 20, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | GA | Explained | Yes |
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