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Case file

Mortgages

Complaint 3115772 E*trade Bank

Explained
Product
Mortgage · Conventional home mortgage
From
New York 11238
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 3, 2019Complaint received
  2. Jan 25, 2019Sent to E*trade Bank (22 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More E*trade Bank complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Jun 10, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Jun 12, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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