Case file
Credit cards
Complaint 31174006 USAA
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 26, 2026Complaint received
- Oct 27, 2026Sent to USAA (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | VI | Explained | Yes |
| Nov 2, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Explained | Yes |
| Oct 28, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | AE | Explained | Yes |
| Oct 27, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Oct 23, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | IL | Explained | Yes |
| Oct 15, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | UT | Explained | Yes |
| Oct 14, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | SC | Money back | Yes |
| Oct 8, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | TX | Explained | Yes |
| Oct 7, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | TX | Explained | Yes |
| Oct 7, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | GA | Explained | Yes |
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