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Student loans

Complaint 31235873 Stratus Financial

No timely reply
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Florida 32738
Filed by
Web · Servicemember
Company's answer
Untimely response
On time
No
  1. Oct 28, 2026Complaint received
  2. Oct 28, 2026Sent to Stratus Financial
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More Stratus Financial complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLNo timely replyNo
Oct 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLNo timely replyNo
Sep 14, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLNo timely replyNo
Aug 30, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledGANo timely replyNo
Aug 10, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCANo timely replyNo
Apr 28, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Feb 18, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNYExplainedYes
Feb 14, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedNo
Jan 13, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCAExplainedYes
Jan 7, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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