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Credit cards

Complaint 31277532 American Express

In progress
Product
Credit card · General-purpose credit card or charge card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
California 94066
Filed by
Web · Servicemember · Older American
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 28, 2026Complaint received
  2. Oct 28, 2026Sent to American Express
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More American Express complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Nov 6, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardILExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement-ExplainedYes
Nov 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Nov 2, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYMoney backYes
Nov 2, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYMoney backYes
Nov 2, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Nov 1, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Nov 1, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
Nov 1, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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