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Case file

Prepaid & gift cards

Complaint 3131675 First Data

Explained
Company
First Data
Product
Credit card or prepaid card · Payroll card
Detail
Trouble using the card to spend money in a store or online
From
California 91405
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 23, 2019Complaint received
  2. Jan 23, 2019Sent to First Data
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Data complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jan 2, 2020Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Dec 6, 2019Prepaid & gift cardsTrouble using the cardProblem with direct depositTNExplainedYes
Nov 25, 2019Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMTXExplainedYes
Nov 21, 2019Prepaid & gift cardsTrouble using the cardProblem with direct depositMDExplainedYes
Nov 19, 2019Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMNYExplainedYes
Sep 17, 2019Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATM-ExplainedYes
Aug 30, 2019Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMNYExplainedYes
Jun 25, 2019Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineWIExplainedYes
Jun 14, 2019Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardFLExplainedYes
Jun 3, 2019Prepaid & gift cardsTrouble using the cardProblem with direct depositFLExplainedYes

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