Complaint log
First Data complaint log
The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 3, 2020 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 3, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 2, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 25, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 24, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Feb 19, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 11, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 10, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 10, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 10, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 9, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 4, 2020 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | Money back |
| Feb 4, 2020 | Bank accounts | Opening an accountAccount opened as a result of fraud | Explained |
| Feb 1, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 27, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jan 21, 2020 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jan 19, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 16, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jan 15, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 15, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 9, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jan 8, 2020 | Credit cards | Closing your accountCan't close your account | Explained |
| Jan 2, 2020 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Jan 1, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 1, 2020 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Dec 31, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 30, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Dec 29, 2019 | Money transfers & apps | Fraud or scam | Explained |
| Dec 20, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Dec 16, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 12, 2019 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Dec 12, 2019 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Dec 11, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 11, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 7, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Dec 6, 2019 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Explained |
| Dec 5, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 4, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Dec 3, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 29, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Nov 25, 2019 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Nov 25, 2019 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| Nov 24, 2019 | Money transfers & apps | Fraud or scam | Explained |
| Nov 21, 2019 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Explained |
| Nov 21, 2019 | Crypto | Other transaction problem | Explained |
| Nov 20, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 20, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 20, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 19, 2019 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| Nov 18, 2019 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works