Debt collector · complaint record
First Data complaints
Filed under First Data Corporation
Consumers have filed 1,202 complaints about First Data since 2012, none in the last 12 months. It answered 93% on time and closed 11% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1,202
- Last 12 months
- 0
- Answered on time
- 93%
- Closed with relief
- 11%
- Last 30 days
- 0
- Rank
- -
Since November 2012
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Mar 3, 2020
First Data complaints by month
The busiest month was January 2018 (28 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Data answered all time
- Closed with monetary relief453.7%
- Closed with non-monetary relief877.2%
- Closed with explanation1,05287.5%
- Closed181.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Data complaints are about
Top First Data problems
Inside "Cont'd attempts collect debt not owed"
- Debt is not mine 117
- Debt resulted from identity theft 45
- Debt was paid 42
- Debt was discharged in bankruptcy 2
Where First Data complaints come from
Most complaints: California (151), Texas (116), Florida (84), New York (53), Georgia (47).
First Data compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | First DataDebt collection | - | 0 | - |
Compare side by side: First Data vs Green Square · First Data vs EMoneyUSA · First Data vs Mullooly Jeffrey Rooney & Flynn · First Data vs Credit World Services
What people say about First Data
All experiencesNo experiences with First Data yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Data complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 3, 2020 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 3, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 2, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 25, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 24, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Feb 19, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 11, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 10, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 10, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 10, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 9, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 4, 2020 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | Money back |
Questions about First Data
How many complaints does First Data have?
First Data has 1,202 complaints on record since November 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does First Data respond to complaints?
Yes. First Data answered 93% of its complaints on time (within 15 days) and closed 11% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Data?
The most common problems are cont'd attempts collect debt not owed (206), attempts to collect debt not owed (142), account opening, closing, or management (61).
Is First Data legit?
First Data is a real company with a public complaint record: consumers have complained about it 1,202 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Data legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Data?
Complain to First Data in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Data complaints come from?
Most come from California (151), Texas (116), Florida (84). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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