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Case file

Mortgages

Complaint 3136407 E*trade Bank

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Information belongs to someone else
From
Pennsylvania 19350
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 29, 2019Complaint received
  2. Jan 29, 2019Sent to E*trade Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More E*trade Bank complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Jun 29, 2021Bank accountsIncorrect information on your reportOld information reappears or never goes awayNYExplainedYes
Jul 17, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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