Case file
Credit cards
Complaint 31366484 American Express
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 29, 2026Complaint received
- Oct 29, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
| Nov 2, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
| Oct 31, 2026 | Credit cards | Closing your accountCompany closed your account | NC | In progress | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | VA | In progress | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCompany closed your account | SC | In progress | Yes |
| Oct 29, 2026 | Credit cards | Closing your accountCompany closed your account | AL | In progress | Yes |
| Oct 28, 2026 | Credit cards | Closing your accountCompany closed your account | FL | In progress | Yes |
| Oct 28, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
| Oct 28, 2026 | Credit cards | Closing your accountCompany closed your account | NY | In progress | Yes |
| Oct 27, 2026 | Credit cards | Closing your accountCan't close your account | NJ | In progress | Yes |
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