Case file
Bank accounts
Complaint 31371908 Citibank
Money back- Product
- Checking or savings account · Checking account
- Detail
- Problem using a debit or ATM card
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 29, 2026Complaint received
- Oct 29, 2026Sent to Citibank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Citibank complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 9, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | TX | Explained | Yes |
| Nov 5, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Money back | Yes |
| Nov 4, 2026 | Bank accounts | Managing an accountBanking errors | WA | Money back | Yes |
| Nov 3, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | CA | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | CA | Explained | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountProblem accessing account | FL | In progress | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | NY | Explained | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NC | In progress | Yes |
| Oct 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
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