Case file
Bank accounts
Complaint 31420243 KeyBank
In progress- Product
- Checking or savings account · Checking account
- Detail
- Problem making or receiving payments
- Filed by
- Web · Older American
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 30, 2026Complaint received
- Oct 30, 2026Sent to KeyBank
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More KeyBank complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | CO | Explained | Yes |
| Nov 4, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | OH | Money back | Yes |
| Nov 3, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | - | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | OH | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | NY | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Managing an accountProblem accessing account | NY | Fixed | Yes |
| Oct 26, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | OH | In progress | Yes |
| Oct 26, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | CT | In progress | Yes |
| Oct 25, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | OH | Money back | Yes |
| Oct 25, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | OH | Explained | Yes |
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