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Student loans

Complaint 31446583 MOHELA

Fixed
Company
MOHELA
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Virginia 22660
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Oct 30, 2026Complaint received
  2. Oct 30, 2026Sent to MOHELA
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More MOHELA complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Student loansDealing with your lender or servicerReceived bad information about your loanDCExplainedYes
Nov 9, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNHExplainedYes
Nov 9, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMNIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWAIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMNIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNYIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMDIn progressYes
Nov 8, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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