Case file
Mortgages
Complaint 31453322 Mortgage Research Center
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Confusing or misleading advertising or marketing
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 30, 2026Complaint received
- Oct 30, 2026Sent to Mortgage Research Center
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Mortgage Research Center complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | CA | Explained | Yes |
| Oct 7, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | MD | Explained | Yes |
| Oct 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | HI | Explained | Yes |
| Sep 28, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | VA | Explained | Yes |
| Sep 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | TN | Explained | Yes |
| Sep 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NV | Explained | Yes |
| Sep 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | FL | Explained | Yes |
| Sep 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | AL | Explained | Yes |
| Sep 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | TX | Explained | Yes |
| Aug 7, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | TX | Explained | Yes |
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