Case file
Bank accounts
Complaint 31453627 Capital One
In progress- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web · Servicemember
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 30, 2026Complaint received
- Oct 30, 2026Sent to Capital One
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Capital One complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Explained | Yes |
| Nov 4, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | TX | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | TX | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | OH | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | NJ | In progress | Yes |
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