Case file
Bank accounts
Complaint 31699173 Capital One
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 2, 2026Complaint received
- Nov 2, 2026Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Explained | Yes |
| Nov 4, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | TX | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NC | In progress | Yes |
| Oct 30, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | TX | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | OH | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | NJ | In progress | Yes |
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