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Student loans

Complaint 31457251 Maximus Federal Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Texas 76249
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 30, 2026Complaint received
  2. Oct 30, 2026Sent to Maximus Federal Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Maximus Federal Services complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 7, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Nov 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanINExplainedYes
Nov 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Nov 5, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Nov 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanRIExplainedYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Nov 2, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes
Nov 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Nov 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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