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Case file

Bank accounts

Complaint 31471228 U.S. Bank

Explained
Company
U.S. Bank
Product
Checking or savings account · Checking account
Detail
Funds not received from closed account
From
Georgia 30907
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 30, 2026Complaint received
  2. Oct 30, 2026Sent to U.S. Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Bank accountsClosing an accountFunds not received from closed accountFLMoney backYes
Oct 29, 2026Bank accountsClosing an accountFunds not received from closed accountSCExplainedYes
Oct 29, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Oct 28, 2026Bank accountsClosing an accountCompany closed your accountOHExplainedYes
Oct 27, 2026Bank accountsClosing an accountCompany closed your accountCAExplainedYes
Oct 27, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Oct 26, 2026Bank accountsClosing an accountCompany closed your accountNCExplainedYes
Oct 25, 2026Bank accountsClosing an accountFunds not received from closed accountAZExplainedYes
Oct 25, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Oct 24, 2026Bank accountsClosing an accountFunds not received from closed accountOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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