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Credit cards

Complaint 31475840 Citibank

In progress
Company
Citibank
Product
Credit card · General-purpose credit card or charge card
Detail
Difficulty submitting a dispute or getting information about a dispute over the phone
From
Ohio 45036
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 30, 2026Complaint received
  2. Oct 30, 2026Sent to Citibank
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Citibank complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNFixedYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeFLExplainedYes
Nov 2, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeTXExplainedYes
Oct 31, 2026Credit cardsProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsNYFixedYes
Oct 31, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYFixedYes
Oct 31, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportINExplainedYes
Oct 30, 2026Credit cardsProblem with a company's investigation into an existing problemProblem with personal statement of disputeCAExplainedYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysFLIn progressYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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