Complaint 3148347 SunTrust

Explained

Company: SunTrust
Product: Student loan · Private student loan
Issue: Getting a loan
Detail: Fraudulent loan
From: New Jersey 070XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Feb 10, 2019Complaint received
Feb 14, 2019Sent to SunTrust (4 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SunTrust complaints about getting a loan

Received	About	Issue	State	Answer	On time
Aug 20, 2019	Student loans	Getting a loanDenied loan	NY	Fixed	Yes
Jan 10, 2018	Student loans	Getting a loanDenied loan	CA	Explained	Yes
Jul 19, 2016	Student loans	Getting a loanCan't qualify for a loan	NJ	Explained	Yes
May 22, 2015	Student loans	Getting a loanCan't qualify for a loan	NY	Fixed	Yes
Oct 2, 2013	Student loans	Getting a loanCan't qualify for a loan	GA	Explained	Yes
Apr 9, 2013	Student loans	Getting a loanCan't qualify for a loan	TX	Explained	Yes
Dec 12, 2012	Student loans	Getting a loan	CA	Explained	Yes
Aug 29, 2012	Student loans	Getting a loan	CA	Explained	Yes
Aug 9, 2012	Student loans	Getting a loan	NJ	Explained	Yes
Jul 20, 2012	Student loans	Getting a loan	GA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works