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Credit cards

Complaint 31538964 JPMorgan Chase

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
New York 11361
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 31, 2026Complaint received
  2. Oct 31, 2026Sent to JPMorgan Chase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNYExplainedYes
Nov 3, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsWAExplainedYes
Nov 1, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNYIn progressYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNHExplainedYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsOHExplainedYes
Oct 30, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLIn progressYes
Oct 29, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAIn progressYes
Oct 28, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardVAIn progressYes
Oct 28, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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