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Case file

Credit reporting

Complaint 31589124 Capital One

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Other problem getting your report or credit score
From
New Jersey 08401
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 1, 2026Complaint received
  2. Nov 1, 2026Sent to Capital One
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital One complaints about unable to get your credit report or credit score

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreIAIn progressYes
Oct 23, 2026Credit cardsUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMOExplainedYes
Oct 22, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXFixedYes
Oct 21, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scorePRFixedYes
Oct 12, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYFixedYes
Oct 7, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYExplainedYes
Oct 7, 2026Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportALExplainedYes
Oct 7, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreVAExplainedYes
Sep 26, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
Sep 26, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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