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Credit cards

Complaint 31626887 Capital One

In progress
Product
Credit card · General-purpose credit card or charge card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
Texas 77498
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Nov 2, 2026Complaint received
  2. Nov 2, 2026Sent to Capital One
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Capital One complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILFixedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardPAExplainedYes
Nov 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementUTExplainedYes
Nov 3, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAMoney backYes
Nov 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Nov 2, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardOHExplainedYes
Nov 2, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAIn progressYes
Nov 2, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardKSIn progressYes
Nov 2, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementSDIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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