Case file
Credit cards
Complaint 31637183 Capital One
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 2, 2026Complaint received
- Nov 2, 2026Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Nov 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Fixed | Yes |
| Nov 4, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Nov 3, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PA | Explained | Yes |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AZ | Explained | Yes |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NY | Explained | Yes |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MO | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.