Case file
Bank accounts
Complaint 31672097 Capital One
Explained- Product
- Checking or savings account · Checking account
- Detail
- Funds not received from closed account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 2, 2026Complaint received
- Nov 2, 2026Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
| Nov 3, 2026 | Bank accounts | Closing an accountCompany closed your account | MD | Explained | Yes |
| Nov 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
| Nov 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
| Nov 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Nov 1, 2026 | Bank accounts | Closing an accountCan't close your account | TX | Explained | Yes |
| Oct 31, 2026 | Bank accounts | Closing an accountCompany closed your account | DE | In progress | Yes |
| Oct 30, 2026 | Bank accounts | Closing an accountCan't close your account | CT | Explained | Yes |
| Oct 30, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | In progress | Yes |
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