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Case file

Debt collection

Complaint 31735026 ONLINE Information Services

Explained
Product
Debt collection · Federal student loan debt
Detail
Attempted to collect wrong amount
From
Illinois 60628
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 3, 2026Complaint received
  2. Nov 3, 2026Sent to ONLINE Information Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More ONLINE Information Services complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Nov 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXFixedYes
Nov 3, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Nov 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 1, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountSCFixedYes
Oct 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Oct 21, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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