Case file
Credit cards
Complaint 31813679 American Express
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with rewards from credit card
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 4, 2026Complaint received
- Nov 4, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 6, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | UT | Explained | Yes |
| Nov 5, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | Explained | Yes |
| Nov 4, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | Explained | Yes |
| Nov 3, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | - | Explained | Yes |
| Oct 31, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | IL | Explained | Yes |
| Oct 31, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | NJ | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsOther problem | NY | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsOther problem | UT | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | MD | In progress | Yes |
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