Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Debt collection

Complaint 3183797 SunTrust

Fixed
Company
SunTrust
Product
Debt collection · Credit card debt
Detail
Debt is not yours
From
Florida 34748
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 19, 2019Complaint received
  2. Mar 25, 2019Sent to SunTrust (6 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

Same problem with SunTrust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SunTrust's record

More SunTrust complaints about attempts to collect debt not owed

ReceivedAboutIssueStateAnswerOn time
Jan 31, 2020Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedAZExplainedYes
Dec 17, 2019Debt collectionAttempts to collect debt not owedDebt is not yours-ExplainedYes
Nov 11, 2019Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Oct 24, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Sep 30, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Sep 23, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftSCExplainedYes
Aug 15, 2019Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedTXExplainedYes
Aug 5, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jul 3, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Jun 24, 2019Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience