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Bank accounts

Complaint 31867982 Citizens Bank

Money back
Product
Checking or savings account · Checking account
Detail
Difficulty submitting a dispute or getting information about a dispute over the phone
From
Rhode Island 02893
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Nov 4, 2026Complaint received
  2. Nov 4, 2026Sent to Citizens Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citizens Bank complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYIn progressYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysINExplainedYes
Oct 27, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Oct 27, 2026Bank accountsProblem with a company's investigation into an existing problemProblem with personal statement of disputeRIMoney backYes
Oct 24, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedYes
Oct 14, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsCAExplainedYes
Oct 8, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysDEExplainedYes
Oct 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 3, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsNJExplainedYes
Sep 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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