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Student loans

Complaint 3194679 Onego

Money back
Company
Onego
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
Texas 75087
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Mar 28, 2019Complaint received
  2. Mar 28, 2019Sent to Onego
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Onego complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2019Student loansDealing with your lender or servicerProblem with customer serviceNJExplainedYes
Feb 21, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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