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Case file

Money transfers & apps

Complaint 3197354 Xoom

Money back
Company
Xoom
Product
Money transfer, virtual currency, or money service · International money transfer
From
Connecticut 06114
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Apr 1, 2019Complaint received
  2. Apr 2, 2019Sent to Xoom (1 day later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Xoom complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2023Money transfers & appsWrong amount charged or receivedNYMoney backYes
Oct 1, 2023Money transfers & appsWrong amount charged or receivedTXExplainedYes
Jun 10, 2020Money transfers & appsWrong amount charged or receivedNYExplainedYes
Mar 23, 2020Money transfers & appsWrong amount charged or received-ExplainedYes
Feb 8, 2017Money transfers & appsWrong amount charged or receivedTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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