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Money transfers & apps

Complaint 3691785 Xoom

Explained
Company
Xoom
Product
Money transfer, virtual currency, or money service · International money transfer
From
New York 11377
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 10, 2020Complaint received
  2. Jun 15, 2020Sent to Xoom (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Xoom complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2023Money transfers & appsWrong amount charged or receivedNYMoney backYes
Oct 1, 2023Money transfers & appsWrong amount charged or receivedTXExplainedYes
Mar 23, 2020Money transfers & appsWrong amount charged or received-ExplainedYes
Apr 1, 2019Money transfers & appsWrong amount charged or receivedCTMoney backYes
Feb 8, 2017Money transfers & appsWrong amount charged or receivedTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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