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Credit reporting

Complaint 3214067 Ditech Financial

Explained
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Detail
Billing dispute for services
From
Mississippi 395XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Apr 16, 2019Complaint received
  2. Apr 16, 2019Sent to Ditech Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ditech Financial complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
May 9, 2020Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNCExplainedYes
Jun 3, 2019Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedCAExplainedYes
Apr 25, 2019Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingNJExplainedYes
Sep 11, 2018MortgagesCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingCAExplainedYes
Apr 27, 2017MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes

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