Mortgage company · complaint record
Ditech Financial complaints
Filed under Ditech Financial LLC
Consumers have filed 14,947 complaints about Ditech Financial since 2011, none in the last 12 months. It answered 99.7% on time and closed 7% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14,947
- Last 12 months
- 0
- Answered on time
- 99.7%
- Closed with relief
- 7%
- Last 30 days
- 0
- Rank
- -
Since December 2011
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 24, 2020
Ditech Financial complaints by month
The busiest month was September 2016 (302 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ditech Financial answered all time
- Closed with monetary relief2321.6%
- Closed with non-monetary relief7805.2%
- Closed with relief160.1%
- Closed with explanation13,63291.2%
- Closed620.4%
- Closed without relief2241.5%
- Untimely response10%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Ditech Financial complaints are about
Top Ditech Financial problems
Where Ditech Financial complaints come from
Most complaints: California (1,787), Florida (1,477), Texas (895), Georgia (859), New York (666).
Ditech Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Ditech FinancialMortgages | - | 0 | - |
Compare side by side: Ditech Financial vs Midwest Loan Services · Ditech Financial vs Truhome Solutions · Ditech Financial vs NEXA Mortgage · Ditech Financial vs Hilltop
What people say about Ditech Financial
All experiencesNo experiences with Ditech Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ditech Financial complaints
Full logQuestions about Ditech Financial
How many complaints does Ditech Financial have?
Ditech Financial has 14,947 complaints on record since December 2011, including 0 in the last 12 months and 0 in the last 30 days.
Does Ditech Financial respond to complaints?
Yes. Ditech Financial answered 99.7% of its complaints on time (within 15 days) and closed 7% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Ditech Financial?
The most common problems are loan servicing, payments, escrow account (5,917), loan modification,collection,foreclosure (3,783), trouble during payment process (1,785).
Is Ditech Financial legit?
Ditech Financial is a real company with a public complaint record: consumers have complained about it 14,947 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ditech Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ditech Financial?
Complain to Ditech Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ditech Financial complaints come from?
Most come from California (1,787), Florida (1,477), Texas (895). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Ditech Financial
No comments yet. Start the conversation - questions are welcome too.