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Credit reporting

Complaint 3644060 Ditech Financial

Explained
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Detail
Didn't receive services that were advertised
From
North Carolina 28303
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. May 9, 2020Complaint received
  2. May 13, 2020Sent to Ditech Financial (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ditech Financial complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Jun 3, 2019Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedCAExplainedYes
Apr 25, 2019Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingNJExplainedYes
Apr 16, 2019Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesMSExplainedYes
Sep 11, 2018MortgagesCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingCAExplainedYes
Apr 27, 2017MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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