Case file
Credit cards
Complaint 3234385 SunTrust
Money back- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Problem during payment process
- Filed by
- Referral
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 6, 2019Complaint received
- May 7, 2019Sent to SunTrust (1 day later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More SunTrust complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 19, 2019 | Credit cards | Problem when making paymentsProblem during payment process | - | Explained | Yes |
| Dec 6, 2019 | Payday & personal loans | Problem when making payments | MT | Explained | Yes |
| Dec 2, 2019 | Credit cards | Problem when making paymentsProblem during payment process | GA | Explained | Yes |
| Nov 1, 2019 | Credit cards | Problem when making paymentsProblem during payment process | GA | Explained | Yes |
| Aug 27, 2019 | Credit cards | Problem when making paymentsProblem during payment process | FL | Explained | Yes |
| Aug 20, 2019 | Payday & personal loans | Problem when making payments | GA | Explained | Yes |
| Aug 13, 2019 | Credit cards | Problem when making paymentsProblem during payment process | CA | Explained | Yes |
| Jul 16, 2019 | Payday & personal loans | Problem when making payments | - | Explained | Yes |
| Jul 10, 2019 | Payday & personal loans | Problem when making payments | FL | Explained | Yes |
| May 6, 2019 | Credit cards | Problem when making paymentsProblem during payment process | MI | Explained | Yes |
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