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Student loans

Complaint 3245881 Arete Financial Group

Explained
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
California 92374
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. May 17, 2019Complaint received
  2. May 24, 2019Sent to Arete Financial Group (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Arete Financial Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handled-No timely replyNo
Apr 16, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTXNo timely replyNo
Mar 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledVANo timely replyNo
Mar 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledVANo timely replyNo
Mar 5, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMDNo timely replyNo
Feb 12, 2020Student loansDealing with your lender or servicerReceived bad information about your loanPANo timely replyNo
Feb 7, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMNNo timely replyNo
Feb 5, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCANo timely replyNo
Jan 24, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCONo timely replyNo
Jan 16, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMONo timely replyNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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